Politique d’expédition

Shipping Policy

Thank you for shopping with LetsGlows. Below you will find all important information regarding the processing and shipping of your order.

Processing Time

All orders require a processing and preparation time of 2–3 business days before shipment.

Shipping Time

After dispatch, delivery typically takes 3–5 business days, depending on the destination and local postal services.

Shipping Method

All orders are shipped via Swiss Post Priority to ensure fast and reliable delivery.

Tracking Information

Every shipment includes a tracking link.
The tracking details are automatically provided to you immediately after the shipping label has been created, so you can monitor your delivery at any time.

Customs & Import Taxes

For international shipments, customs duties, import taxes, and any additional fees are the responsibility of the customer.
These charges are determined by your local customs authority and are not controlled by letsGlow.

Delays

While we strive to deliver within the estimated timeframe, shipping times may occasionally be affected by:

  • Customs processing

  • Postal service disruptions

  • Peak seasons or holidays

  • Events outside our control

We appreciate your understanding in such cases.